Reference

Legal terms for your aktorhoki account

aktorhoki sets out clear Legal terms for account access, wallet records, privacy choices and policy requests in Indonesia.

Account termsPrivacy choicesPolicy contactsWallet records

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How Legal access works in Indonesia

aktorhoki Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Legal notice explains when an account may be opened, what information we use to confirm access, and how local rules affect the services shown to you. Eligibility depends on local law, so you should check your own position before completing phone verification or entering the

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lobby. We connect account records with payment references from DANA, OVO, GoPay, QRIS, bank transfer and virtual account rails so we can match a request to the correct account. A name, phone number or wallet reference that does not align may require clarification before an account
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action is completed. These terms also cover policy updates, restricted access, requests to correct details and the route for raising a privacy question. Read the full notice before opening an account and keep a copy for your records.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

POLICY HELP ROUTES

Get help with Legal account questions

A clear contact path matters when a Legal question affects your account or wallet status. We ask you to include the phone number on the account, the relevant payment reference and a short description of the issue so our team can identify the correct record. For privacy requests, send only the details needed to locate your account. If access is unavailable, eligibility depends on local law and we can explain the policy route without changing that requirement.

Team online

Account policy

For a question about account access, phone verification or a policy restriction, contact us with your registered phone number. We use that detail to locate the correct account record and explain which Legal term applies to your request.

Wallet records

If a DANA, OVO, GoPay or QRIS reference appears incorrect, include the payment rail and reference shown in your account. We compare that record with the account details before discussing a wallet-related policy question.

Privacy request

For access, correction or deletion questions about account data, identify the account and describe the change you are requesting. We may need to confirm ownership through the phone verification step before processing the request.

DATA HANDLING DETAILS

What our Legal process covers

Our Legal process is designed to show you how account data moves through access, payment matching and policy requests.

Account data

We use your registered phone number and related account details to identify the right record during a Legal request. Matching those details helps prevent a policy response from being sent to the wrong person.

Payment matching

Payment references from DANA, OVO, GoPay, QRIS, BCA, BRI, Mandiri or BNI may be checked against your account record. This supports accurate responses when you ask about a wallet or transfer entry.

Cookie choices

Cookies can help retain sign-in status and selected policy preferences on the device you use. You can review your browser settings if you want to remove or restrict cookies, although some account steps may then need repeating.

Account security

Phone verification is part of our account security path before certain access or data actions. If your phone details change, use the policy contact route so we can explain the required account check.

Record retention

We keep account, payment and contact records only for the period needed for their stated purpose or a local legal requirement. A retention question should name the record type so we can give a relevant response.

Change requests

To request a correction, access copy or removal of eligible data, send the registered phone number and the exact change sought. We confirm account ownership first and then explain the next Legal step.

Common Legal questions about aktorhoki

These Legal answers address the questions we expect before an Indonesian account is opened or a policy request is sent. They explain access wording, account checks, payment records, cookies and data changes without replacing the full Legal notice. Where local law permits, use the listed contact path when your question needs an account-specific answer.

Access depends on local law and the account details you provide during phone verification. Our Legal terms may limit or change access where a local requirement applies. Check your own eligibility before opening an account, and contact us if the wording is unclear.

The phone verification step connects your account request with the details used for access. If the phone number does not match the account record, we may pause the request while ownership is checked. This process supports the Legal and security requirements for account changes.

Our Legal terms cover payment references linked to your account, including DANA, OVO, GoPay and QRIS. We may compare a reference with your registered details when you ask about a wallet entry. This helps us respond to the correct account and payment record.

Yes, you can request a correction through the privacy contact path. Include your registered phone number, identify the data that appears wrong and describe the requested change. We confirm account ownership first, then assess the request under the applicable Legal terms.

Cookies may keep sign-in continuity and policy preferences available on the device you use. Your browser settings can remove or restrict them. If a cookie change interrupts an account step, you may need to verify your phone again before access continues.

Retention depends on why a record was collected and on applicable local requirements. Account details, payment references and contact requests can therefore have different periods. Ask us about a specific record type, and we will explain the relevant Legal basis and request path.

Use our account policy or privacy request route and include the registered phone number plus a concise description. For DANA, OVO, GoPay or QRIS questions, add the payment reference. We use these details to locate the record before giving a policy response.

Legal terms for your aktorhoki account

Get help with Legal account questions

Account policy

Wallet records

Privacy request

What our Legal process covers

Account data

Payment matching

Cookie choices

Account security

Record retention

Change requests

Common Legal questions about aktorhoki

01 What does Legal access to aktorhoki depend on?

02 Which account step confirms my Legal access?

03 How does Legal cover DANA, OVO, GoPay and QRIS records?

04 Can I ask aktorhoki to correct my account data?

05 How are cookies handled under the Legal policy?

06 How long does aktorhoki keep Legal records?

07 Who should I contact about an aktorhoki Legal request?

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